Shipping & Returns
Shipping Policy
At Pokemon1, we strive to provide our customers with the best possible shopping experience. We offer a variety of shipping options to choose from, depending on your needs. Our standard shipping usually takes between 3-5 business days to arrive. If you need your items faster, we also offer express shipping at an additional cost. All of our packages are carefully packaged to ensure that your items arrive in perfect condition.
If you have any questions about our shipping policies, please feel free to contact us. We are always happy to help!
Return & Exchange Policy
We want you to be completely satisfied with your purchase from Pokemon1. If for any reason you are not satisfied with your purchase, we offer hassle-free returns and exchanges. Simply contact us within 14 days of receiving your order to initiate the process.
Please note that all items must be returned in their original condition and packaging. We reserve the right to refuse returns that do not meet these criteria.
If you have any questions about our return and exchange policies, please feel free to contact us. We are always happy to help!