Terms & Conditions
Customer Care
At Pokemon1, we are committed to providing top-notch customer service. If you have any questions or concerns, please don't hesitate to reach out to us through one of our contact methods listed below. We are always happy to help!
Our team is available Monday through Friday from 9am to 5pm EST. Outside of those hours, we will do our best to respond to inquiries within 24 hours.
Thank you for choosing Pokemon1!
Privacy & Safety
At Pokemon1, we take your privacy and safety seriously. We only collect the information necessary to process your order, and we never share or sell your data to third parties. We use industry-standard security measures to protect your personal and financial information. If you have any concerns about your privacy or safety while shopping with us, please don't hesitate to contact us.
Wholesale Inquiries
If you're interested in selling Pokemon1 products in your retail store, please fill out our wholesale inquiry form. We offer competitive pricing and a wide variety of products to choose from. Our team will get back to you as soon as possible to discuss your options and answer any questions you may have.
Payment Methods
- Credit / Debit Cards
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
We accept all major credit and debit cards, as well as several popular digital payment methods. If you prefer to pay offline, please contact us for more information.